Privacy Policy

Privacy Policy

Rowan Garden Centre Limited is committed to protecting the privacy of those using our websites and the confidentiality of the personal information which our subscribers provide.

Personal Information

The personal information that we collect may include your name, contact details, phone numbers, email addresses and addresses.  Your privacy is important to us and we ensure that the information that we collect about you is compliant with the UK Data Protection Act 1998.

However the internet is not a secure medium and whilst we have strict procedures and security features we cannot guarantee unauthorised access; any transmission is at its own risk.

How do we collect personal information?

We collect personal information in 3 ways :-

  • The personal information you choose to disclose. You may for example provide us with your information when you post something on our site or when you register for a feature that requires registration.
  • Information collected by us when you interact with our sites or when you open our email communication. We use cookies (a small piece of computer code stored for a short period of time on your computer or mobile device) to collection information. To find out more please see below for our Cookie Policy Statement.
  • Details of your visit to the website are obtained from (but not limited to) traffic data, location data, web logs and other communication data

What we do with your personal information?

Your personal information allows us to inform you of products and services offered by the company, to improve the services and products on offer and for the purposes of market research.

We will never sell, rent or disclose any personal information without your consent.  We do not allow unrelated third parties to use your personal information without your consent.  We will not allow any third parties to use any information that we have collected for marketing purposes without your consent.

The information that we collect allows us to:-

  • Contact you with more information on the products and services that we have available unless you have indicated that you do not wish to receive this information.
  • To ensure that the contents of our websites are presented in the most effective manner for you and your computer

Cookies Policy statement

Cookies are messages given to a web browser by a web server.  The message is stored by the browser in a text file called a cookie.txt.  Each time the browser requests a page from the server this message is sent back.

In common with standard industry practices we:-

  • Use cookies that are strictly necessary to enable/allow you to move around our website
  • Use cookies to improve your experience when using our website
  • Use cookies to remember your personal details.

The cookies that we use are provided by Google Analytics

Links to other websites

If you click on the newsletter link, this is hosted by MailChimp.com. We do not link with any other third party websites.

Contacting Rowan Garden Centre

If you have any questions about our privacy policy or any of the data that we hold about you or if you wish to ensure that the data we hold is accurate and kept up to date please contact us by e-mailing info@rowangardencentre.co.uk

We may update this privacy policy from time to time.  We will always include the date of a new version so that you know when it has been changed.

November 2017